Reverend wrote:Also is it British Airways that have to cough up a few million quid anyway ?
I dont think that another £500.00 on top of that would hurt them much ??
kitesurfer wrote:Yep there definately gonna pay up but will insist on you getting a replacement custom board made with the money!
MrJoe wrote:This post makes me nervous; especially considering British Airways are flying me and my board to south of france next month! :S
surf patrol wrote:Good Luck.
The last time I flew with my board it was with Air New Zealand. They charged an excess fee for it and also I had to sign a disclaimer basically saying they were not liable for any damage they did to the board in transit.
Laguna wrote:You should write to them explaining what happened and say if they do not respond within 30 days then you will take further action and take them to a small claims court...
Theres loads of good info on the net which explains how to do things like this since a lot of companies tend to ignore people.
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