This new forum host's a bit rubbish

[el_timmo]

I have been gathering info with the help of el_timmo on a late night

with a nice bottle of wine and some Barry White playing in the background. It was lovely.

[jennie]

Hiya....just forwarding on a message from Phil,

He is having trouble accessing the forum...when he is trying to load the site he gets the server not found error message

Im not sure what that means or if you can do something about it SP but i said i would pass on the message so there it is!

[Phil]

i can only view the site through a web bassed proxy server, its geting most frustrating

[surf patrol]

Phil, I've pm'd and emailed you. Don't bother posting here, pm me / email me directly. Ta

Fleshin crap

[surf patrol]

How have things been over the last couple of days. It looks to me like there has been no downtime and site traffic is getting back to normal. Have you experienced any problems, especially being unable to connect to the site.
Please let me know.
Thanks
SP

[libby]

Couldnt connect last night (UK time), probs about 11.30?

[kitesurfer]

All good for me.
KS

[PapaW]

Seems the forum host clock is getting buggerd up.. We've all been had our posts appear above the one we're replyng to. The've been posted out of order... ?!

[surf patrol]

PW - the time is confusing me. I reset the time so it should be GMT. I see the time correct at the moment and have not touched it again.
For the 3rd time now I have seen the posts out of time order. Right now I am seeing a post that has supposedly been posted 1 hour from now.

I'm looking into it

[libby]

Couldnt get on again a few times today

[CheeZee]

Also have not been able to get on for the last 3 or 4 days .. now ive got to do work instead !!

[surf patrol]

I would appreciate your help in finding out where the problem lies. If those who are experiencing problems could send me some info next time you cannot connect to the site it would be really helpful.
I'll outline a few steps to obtain the info I need - if you are having intermittent problems then save this info to your computer somewhere.

Ok, let us begin.

1. Note down the time you are trying to access the site and the location. Also what error you are getting. Do you get a site not found error or does it just time out without the site loading. (With this info I can see if the site was very busy or not at the time)

2. Send me some ip details - go through the following steps.

Click Start
Click Run (this should pop up the run window)



Type cmd into the box and press ENTER. This should pop up another window



Into this window type
ipconfig /all
and press ENTER

A list of information should scroll down the screen. There should be an entry that says "DNS Servers ........... xxx.xxx.xxx.xxx"

In the same window type
nslookup surfing-waves.com xxx.xxx.xxx.xxx
where the xxx. is the entry following the DNS Servers
Press ENTER.
You should have something like this >




Next in the window type
tracert surfing-waves.com
and press ENTER

After 20/30 seconds you should see Trace Complete.

Next Right Click in the window and click Select All
Press ENTER

This has copied the information I need. Now you can send it to me either by email or PM - Don't paste it here.

I really appreciate any help with this - the sooner things are running smoothly the better for everyone.
Thanks

[Adrenaline Fueled]

Heya guys, I haven't been able to log on to the site at all for about 3 weeks... Went to a mates and tried it and it worked, but it still doesn't work from my home computer. Posting this message in work... Here's hoping the boss doesn't look over my shoulder anytime soon I'll get that info for you asap Surf Patrol... Heh, I thought the site was completely down.. I missed you guys!!!!

[drowningbitbybit]

Non-authoratitive answer?

"Er, I dunno, your computers buggered. Or maybe the site? Why dont you re-start? Might work"




I cant help on this one - Im on a mac, so will never see a screen with nasty old fashinoed computer geeky words on

[surf patrol]

Heya guys, I haven't been able to log on to the site at all for about 3 weeks... Went to a mates and tried it and it worked, but it still doesn't work from my home computer. Posting this message in work...

I didn't think things were this bad. Not being able to get at all.
I really need people who go throught problems getting on to send the information requested above. This is the only way I will be able to isolate where the problem is and get it fixed.
I go to the hosts and say there are problems with people connecting and they will say everything looks ok, the site was up all the time.

[Phil]

having problems agian SP same as before

[surf patrol]

Phil (and anyone else having problems), I really need the info detailed above to be able to sort this problem, without it I don't know where to start looking.
Can you get on the site using the url I gave you when you cannot get on using the normal url?
Can you get onto the main site or is it just the forum?

[Phil]

can only get on the forum using the ip adress the site nor the forum working if i try using the normal url ill do a nslookup now

[Phil]

PM'ed you the info SP couldnt do tracert to surfing-waves.com becuse its a DNS problem so just done it using the IP hope it helps

and its still not leting me access it through the domain name been like it all day

[surf patrol]

Something seems to have been done last night and from what I can see performance is much better. Hopefully everyone should see a bit of improvement with forum speed.