I had a look at the photo’s and I agree with your comments about being a heavy footed surfer. If we had, as Darcy suggested glassed it dodgy it would be falling apart in other places. Our stock glassing is 4 oz bottom with a double 4 deck. You may prefer a 6x4 deck. The join line between the hard stringer and a relatively soft blank always will create a weak point if the board is hit just on the blank side. To move forward we would like to make you a board with a heavier glassed deck to prevent it from happening again (free of charge) and I would suggest to adopt it in future with your board ordering whatever brand you decide to work with. Send me an email with the board’s measurements along with your height and weight and we will get on it straight away. In the meantime, get a suncure repair kit and follow the directions on the pack to stop any water from getting into the board. It may take me a couple of weeks to get your board done so keep surfing that one for a little while and then send it back to us at 3/61 Ourimbah rd West Tweed Heads, 2485 and I will swap them over. Please give me also your address for delivery? I hope this will instill the faith that you have with the Billabong brand.
Damian "Bullo" Bullock
JS who handles Billabong's glassing are going to shape me a new board free of charge because of my boards cracked decking!! awesome
I would definately reccommend Billabong...Both great boards and great service! I cleared this issue up in less than a week!